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Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing preferences.
According to social reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Communicating with your consumers establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
89% Of Customers Review A Companies Feedback To Reviews
Not only do most shoppers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
89% Of Individuals Want To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, clients prefer to read reviews on their mobile phones.
Source: Statista
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Nearly a 3rd of customers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews stay without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site
Generally, 142 million customers visit Yelp every month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge impact on their decision when consumers have to choose a service provider.
Source: DemandGenReport