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Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
89% Of Customers Like To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, clients prefer to read reviews on their mobile devices.
Source: Statista
More Than Half Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15% of possible customers will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews typically carry the same weight as guidance from friends and family.
Source: Brightlocal
95% Of Unhappy Clients Will Return To A Business If A Business Makes An Effort To Resolve Problems Quickly And Effectively
Clients do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs