95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Many Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking in fact helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Reviews Published On Twitter Can Improve Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of companies have excellent and great ratings. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star ranking is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

82 Percent Of Consumers Visit Review Sites Because They Wish To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Product Or Services.

Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

95% Of Unhappy Clients Will Return To A Business If A Company Manages To Fix Issues Rapidly And Effectively

Clients don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and score statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review statistics show the basic appeal of a website can only go so far when it concerns trust.

Source: Review Trackers

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium