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71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a doctor or an attorney.
Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Google Accounts For 57.5% Of All Reviews World-wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
70% Of Customers Choose To Learn About A Business By Means Of Posts And Reviews, Instead Of Advertisements
Ads are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive effect user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
15% Of Buyers Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of prospective customers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
Visitors Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, buying choices are made rapidly.
Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
74% Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online rankings data, we found out that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal