Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies really use them.

Although we now understand why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

Many Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score really helps your overall score.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

If A Business Handles Problems Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

Just 6% Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new car and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to decide on one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

89% Of Consumers Prefer To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile web browser, customers choose to read reviews on their mobile devices.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a business's reputation does not affect just the customers. Potential employees likewise take a look at rankings and take a look at reviews.

Source: Deloitte

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.

Source: Brightlocal

70% Of Consumers Choose To Discover A Business Through Reviews And Articles, Instead Of Ads

Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs