77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read much more reviews to get an idea of how business is really doing. Don't depend on that figure alone.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

74% Of Regional Companies Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online ratings data, we discovered that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower ranking in fact helps your overall rating.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

82% Of Customers Go To Review Websites Because They Wish To Acquire An Item Or A Service And Want To Get The Facts About Business Products And Services.

Users come because they have actually currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews go on without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Reviews Shared On Twitter Can Help Grow Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

89% Of Shoppers Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, consumers prefer to read reviews on their cell phones.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this fact. The better other users explain your services or product, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses

Since the large majority of customers check out reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal