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70% Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs
Reviews Posted On Twitter Can Help Increase Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and ranking data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals know the worth of being informed. User-generated content has an indisputable effect on customers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower score really helps your overall score.
According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
83% Of All Young Clients Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers well generally succeed, review sites help make sure of that.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
United States Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
72% Of Customers Won't Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still require client reviews. There's no skirting around it. Customers are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get a clear view of how the business is really doing. Don't depend on that fact alone.
Source: Brightlocal