30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Staying connected with your consumers creates trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers well typically succeed, review websites help ensure of that.

Source: Statuslabs

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

Majority Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is among many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star ranking.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of companies have great and exceptional rankings. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Because They Desire To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.

Users come because they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.

Source: Statista

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful people know the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

Many Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower rating actually helps your overall rating.

According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center