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61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and good rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
70% Of Customers Choose To Discover A Business Through Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more genuine which is what the prospective clients are searching for. Almost a third of customers state written reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
Reviews Posted On Twitter Can Grow Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive impact user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people spend more than five times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select a physician or a lawyer.
Younger people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
72% Of Clients Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal