95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Due To The Fact That They Want To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.

Review sites are places that customers go to get the facts about a product, service or business . Users come because they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Consumers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, consumers choose to read reviews on their phones.

Source: Statista

More Than Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new vehicle and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews go on without a reaction. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users explain your product or service, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users take notice of other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal