60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and ranking statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews stay without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your services or product, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Just 6% Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a massive 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your consumers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

83% Of All Younger Consumers Were Invited To Give A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive impact user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

15% Of Consumers Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of prospective customers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

89% Of Customers Choose To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, people today choose to read reviews on their mobile phones.

Source: Statista

US Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Reviews Published On Twitter Can Grow Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo