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91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the enormous effect user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Because the large majority of consumers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact make use of them.
Although we now know why customer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
83 Percent Of Clients Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to take notice of clients' suggestions online.
Source: Statuslabs
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get an idea of how the business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270%
User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.
Online reviews are clearly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats indicate a business's reputation does not affect just the clients. Prospective employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
If They Were Asked, 77% Of Consumers Would Probably Post A Review
More than a 35% would leave a review to inform others about their customer encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat customers well usually prosper, review websites help make certain of that.
Source: Statuslabs
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews stay without a reaction. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
USA Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista