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A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as advice from friends and family.
Source: Brightlocal
89% Of Consumers Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile browser, folks choose to read reviews on their smart phones.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Software Reviews Influence Over 98% Of All Buyers
18% of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients well usually flourish, review sites help make sure of that.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing decisions are made quickly.
Online reviews are obviously convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
72% Of Consumers Will Not Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still require consumer reviews. There is no skirting around it. Consumers are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
95% Of Unhappy Clients Will Go Back To A Company If A Business Manages To Solve Problems Rapidly And Effectively
Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday