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88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers fairly typically prosper, review websites help make sure of that.
Source: Statuslabs
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies actually make use of them.
Although we now understand why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
Just 6 Percent Of Customers Don't Trust Customer Reviews At All
According to customer review data, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social reviews data, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
American Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of Customers Don't Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to focus on clients' recommendations online.
Source: Statuslabs
Over Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a business's reputation doesn't impact simply the clients. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and awesome scores. Only 5% of companies have a ranking below 3 stars.
Source: Brightlocal