53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews go on without a reaction. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are basically ads.

Source: Martech Zone

89% Of Individuals Choose To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, clients choose to read reviews on their phones.

Source: Statista

If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would leave a review to inform others about their customer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really utilize them.

Although we now know why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of possible clients won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

83% Of All Younger People Were Asked To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

95% Of Dissatisfied Customers Will Return To A Company If A Business Makes An Effort To Fix Issues Quickly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

89% Of Customers Review A Companies Reactions To Reviews

Not only do the majority of consumers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics show a company's reputation doesn't impact just the consumers. Prospective team members likewise look at rankings and take a look at reviews.

Source: Deloitte

70% Of Customers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs