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Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
89% Of Buyers Like To Read Reviews On Their Cell Phones
Be it through an app or a mobile internet browser, people today choose to read reviews on their mobile phones.
Source: Statista
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers go to Yelp each month. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online scores stats, we discovered that a company needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize An Organisation
This stat is one of lots of that illustrate the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more crucial than ever.
57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for businesses with a best five star rating.
Source: Brightlocal
15% Of Customers Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of possible customers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
The Average Review Length Has Gotten 65% Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people know the value of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and rating data reveal people value the opinion of peers more than any other content.
Source: Collective Bias