89% Of Consumers Review A Companies Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an indisputable influence on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews go on without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Consumers Choose To Discover A Business Via Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of possible clients won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out many more reviews to get a better idea of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs