Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a reply. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

US Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.

Source: Statista

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If They Were Asked, 77% Of Clients Would Probably Leave A Review

More than a 35% would submit a review to inform others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic popularity of a site can just presume when it concerns trust.

Source: Review Trackers

Due To The Fact That They Want To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review websites are locations that people go to get the truth about a item, business or service . Users come since they have actually currently formed a buying decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score data show people value the opinion of peers more than any other material.

Source: Collective Bias

Over Half Of Customers Aged 25-34 Published Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.

Source: RevLocal

83% Of Consumers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to pay attention to clients' recommendations online.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as advice from friends and family.

Source: Brightlocal