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Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to customer review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service
This stat is among numerous that highlight the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more vital than ever.
57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for companies with an ideal five star ranking.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% increase.
Source: RevLocal
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the basic appeal of a site can only go so far.
Source: Review Trackers
70 Percent Of Consumers Choose To Learn About A Business By Means Of Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management stats show a company's reputation doesn't affect just the customers. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users focus on other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.
Source: Statista
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made quickly.
Online reviews are clearly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
More Than Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of potential consumers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs