Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Websites.

Users come due to the fact that they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'very influential'.

To highlight the value of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements select to pay attention to customers' recommendations online.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation does not impact simply the customers. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals know the value of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When customers need to choose a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Service

This stat is one of many that illustrate the value of online ratings. Now that news of consumer satisfaction travels this fast, keeping your consumers delighted is more vital than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your customers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly normally flourish, review websites help make sure of that.

Source: Statuslabs

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as guidance from family and friends.

Source: Brightlocal