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71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a doctor or a legal representative.
Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as recommendations from friends and family.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation does not impact simply the clients. Potential employees also look at rankings and take a look at reviews.
Source: Deloitte
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually make use of them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Customers Might Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Customers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying choices are made quickly.
Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more authentic which is what the prospective clients are looking for. Nearly a 3rd of customers state written reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out client reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista