89% Of Customers Want To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, clients prefer to read reviews on their mobile phones.

Source: Statista

Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

70 Percent Of Customers Choose To Discover A Business Through Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is one of numerous that illustrate the value of online rankings. Now that news of client fulfillment travels this quick, keeping your consumers pleased is more vital than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a best five star rating.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews

No matter how tempting your marketing is, you still need client reviews. There's no skirting around it. Clients are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

Over Half Of Clients Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics show a business's reputation doesn't affect just the customers. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to take note of consumers' suggestions online.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential customers are trying to find. Nearly a third of customers state written reviews are the only function that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal