61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically two thirds of companies have excellent and great ratings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews normally bring the same weight as recommendations from family and friends.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Shorter Since 2010

At the present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Deals With Issues Quickly And Efficiently

Consumers do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Consumers Read A Businesses Responses To Reviews

Not only do most consumers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably typically succeed, review websites help make certain of that.

Source: Statuslabs

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

89% Of Shoppers Prefer To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile browser, people today prefer to read reviews on their mobile phones.

Source: Statista

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center