Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

82 Percent Of Customers Go To Review Sites Since They Want To Purchase A Service Or A Product And Want To Get The Truth About Business Services And Products.

Users come because they have actually currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

77% Of Clients Would Most Likely Give A Review If They Were Asked

More than a 35% would do it to advise others about their customer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Only 6% Of Consumers Don't Trust Consumer Reviews At All

According to customer review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Visitors Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying choices are made quickly.

Online reviews are undoubtedly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of numerous that highlight the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your customers happy is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for businesses with a best five star rating.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Many Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores data, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the exact same weight as suggestions from friends and family.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Average Review Length Has Gotten 65% Shorter Since 2010

Lately reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers