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Google Represents 57.5 Percent Of All Reviews Worldwide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
74% Of Local Companies Have At Least 1 Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online scores data, we learnt that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as recommendations from friends and family.
Source: Brightlocal
Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Users come due to the fact that they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your service or product, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
Software Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
USA Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to consumer review statistics, a tremendous 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
More Than Half Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating
This stat is one of lots of that illustrate the value of online rankings. Now that news of customer fulfillment travels this fast, keeping your clients delighted is more vital than ever.
57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked just for services with a best five star score.
Source: Brightlocal
Reviews Published On Twitter Can Improve Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews remain without a response. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers