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73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the would-be clients are searching for. Nearly a 3rd of consumers say composed reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
30% Of Customers Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your clients creates trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to invest more money with a company.
Source: Statuslabs
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made quickly.
Online reviews are certainly persuasive, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Just 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to client review statistics, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to educate others about their client encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other individuals with their choice making process.
Source: Podium
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal