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If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would do it to inform others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have an enormous effect on their decision when clients have to select a solution provider.
Source: DemandGenReport
US Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Keeping in touch with your customers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Since the large bulk of customers read reviews, you would want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
The Majority Of Individuals Aged 25-34 Gave Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select a medical professional or a legal representative.
Young people (age 18-35) are even more likely to hire an expert based on online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of companies have good and exceptional scores. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal