Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews data, Facebook impacts more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are looking for. Almost a third of consumers say written reviews are the only feature that makes them think the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients fairly generally succeed, review websites help make sure of that.

Source: Statuslabs

If A Business Makes An Effort To Fix Issues Quickly And Effectively, 95% Of Unhappy Customers Will Go Back To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Typically two-thirds of businesses have outstanding and great ratings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Corresponding with your clients develops trust. Even something like responding to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals know the value of being informed. User-generated material has an unassailable impact on customers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not affect simply the consumers. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

Positive Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the large majority of customers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Consumers Would Likely Give A Review If They Were Asked

More than a 35% would post a review to inform others about their client encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'extremely often'.

Source: Trust You

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal