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A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers honorably generally prosper, review sites help make sure of that.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Because They Want To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Sites.
Users come because they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or a lawyer.
Young people (age 18-35) are a lot more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Generally two thirds of businesses have excellent and good rankings. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
89% Of Customers Like To Read Reviews On Their Smartphones
Be it via an app or a mobile browser, individuals prefer to read reviews on their mobile devices.
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
83% Of All Young Clients Were Asked To Submit A Review Recently
Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take note of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
83% Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads choose to pay attention to consumers' recommendations online.
Source: Statuslabs
Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses
Because the vast majority of consumers read reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal