If A Business Manages To Resolve Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

15% Of Consumers Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers won't even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% boost.

Source: RevLocal

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Practically a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are useful and appropriate.

Source: Fan and Fuel

Due To The Fact That They Desire To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Sites.

Review sites are locations that customers go to get the facts about a business, service or item . Because they have already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.

Although we now understand why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your clients establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When customers need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews usually carry the very same weight as recommendations from loved ones.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You