71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

US Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an indisputable influence on consumers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Since the vast bulk of consumers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Nearly a 3rd of consumers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

83% Of All Younger Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did give a review. In general, companies have asked 66% of all customers to leave a review on their company.

Source: Brightlocal

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how attractive your marketing is, you still require customer reviews. There is no way around it. Customers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those very same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

70% Of Consumers Choose To Find Out About A Business Through Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Consumers Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more cash you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat consumers well typically succeed, review websites help make certain of that.

Source: Statuslabs

82% Of Customers Check Out Review Websites Due To The Fact That They Want To Buy A Product Or A Service And Want To Get The Facts About The Businesses Products And Services.

Review sites are locations that customers go to get the truth about a business, service or item . Users come since they have already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers