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Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
74 Percent Of Local Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Looking at online rankings statistics, we discovered that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Want To Purchase An Item Or A Service And Want To Get The Truth About Business Products And Services.
Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Communicating with your clients creates trust. Even something as simple as responding to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If A Business Makes An Effort To Fix Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Company
Customers don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of consumers' suggestions online.
Source: Statuslabs
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now understand why customer reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider