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98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million customers go to Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review statistics, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Reviews Shared On Twitter Can Increase Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
If They Were Asked, 77% Of Clients Would Likely Submit A Review
More than a 35% would post a review to educate others about their customer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their choice making process.
Source: Podium
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores statistics, we discovered that a business requires to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
A Lot Of Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower score really helps your overall rating.
According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score data show people value the opinion of peers more than any other material.
Source: Collective Bias
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the huge bulk of customers read reviews, you'd want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista