49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the enormous impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Almost a third of customers state written reviews are the only function that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review statistics show the general appeal of a site can just presume when it concerns trust.

Source: Review Trackers

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to client review data, a tremendous 19 percent of customers always rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and outstanding rankings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

Online Item Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

Majority Of Consumers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is among many that show the value of online scores. Now that news of customer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with an ideal five star score.

Source: Brightlocal

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers honorably usually flourish, review websites help make certain of that.

Source: Statuslabs

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

The Majority Of Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center