The Majority Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There's no skirting around it. Consumers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

15% Of Buyers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of possible customers won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

American Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the general appeal of a site can only go so far.

Source: Review Trackers

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Solve Problems Rapidly And Effectively

Clients do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Company

This stat is among numerous that highlight the importance of online ratings. Now that news of customer satisfaction travels this fast, keeping your consumers happy is more important than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal

Most Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall rating.

According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the importance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz