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88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats suggest a company's reputation doesn't impact just the clients. Prospective team members likewise take a look at rankings and read reviews.
Source: Deloitte
Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
77% Of Clients Would Most Likely Give A Review If They Were Asked
More than a 35% would submit a review to advise others about their client encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a third of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
89% Of Customers Review A Companies Reactions To Reviews
Not only do the majority of clients read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even think about working with a company they can't find viewpoints about.
Source: Statuslabs
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent
User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the worth of being informed. User-generated material has an indisputable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Most Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
82% Of Consumers Visit Review Websites Since They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Review sites are places that people go to get the facts about a service, business or product . Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal