73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

89% Of Customers Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile web browser, clients prefer to read reviews on their mobile phones.

Source: Statista

Since They Desire To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Sites.

Review websites are places that people go to get the truth about a service, item or business. Due to the fact that they have already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

If They Were Asked, 77% Of Customers Would Most Likely Give A Review

More than a 35% would leave a review to notify others about their customer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation does not impact just the clients. Prospective employees likewise take a look at rankings and take a look at reviews.

Source: Deloitte

If A Company Takes Care Of Issues Quickly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Because the vast majority of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15% Of Users Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of prospective customers won't even think about working with a business they can't find opinions about.

Source: Statuslabs