American Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

70% Of Customers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to consumer review stats, a massive 19% of customers constantly trust online reviews and never ever a buy without checking out reviews first.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't impact simply the consumers. Potential employees also look at rankings and read reviews.

Source: Deloitte

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'very influential'.

To highlight the value of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Practically a third of customers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

95% Of Disappointed Clients Will Return To A Business If A Company Takes Care Of Problems Quickly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Clients Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile web browser, people today prefer to read reviews on their cell phones.

Source: Statista

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have excellent and awesome ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.

Source: RevLocal