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Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are most likely to rely on a local business.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a lawyer or a medical professional.
Young people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how enticing your marketing is, you still need customer reviews. There's no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Corresponding with your customers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to take note of consumers' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly typically prosper, review websites help make certain of that.
Source: Statuslabs
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
More Than Half Of People Aged 25-34 Published Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Customers Would Most Likely Post A Review If They Were Asked
More than a 35% would submit a review to advise others about their customer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
US Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible consumers will not even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs