63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general popularity of a site can only presume when it comes to trust.

Source: Review Trackers

Half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Over Half Of People Aged 25 To 34 Published Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as recommendations from friends and family.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Clients

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Because They Want To Acquire A Service Or An Item And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Review websites are locations that people go to get the truth about a service, business or product . Due to the fact that they have actually already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

15 Percent Of Users Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

77% Of Consumers Would Likely Leave A Review If They Were Asked

More than a 35% would post a review to educate others about their customer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their choice making process.

Source: Podium

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't impact just the clients. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone