77% Of Customers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or a lawyer.

Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably usually flourish, review websites help ensure of that.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge impact user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

83% Of Customers Don't Rely On Advertising

The conventional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.

Source: Statista

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really use them.

Although we now understand why client reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

90% Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

70 Percent Of Consumers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation does not affect simply the clients. Prospective team members likewise look at scores and take a look at reviews.

Source: Deloitte