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61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 companies have exceptional and great scores. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
US Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.
Source: Statista
83% Of All Younger Clients Were Asked To Post A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
70% Of Customers Prefer To Learn About A Business Through Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach too. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
Consumers Might Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.
Source: Martech Zone
72% Of Consumers Won't Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no other way around it. Clients are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
Due To The Fact That They Want To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Sites.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
89% Of Customers Review A Companies Responses To Reviews
Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
The Majority Of People Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Online Item Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270 Percent
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal