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61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Typically 2 out of 3 companies have great and exceptional ratings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.
Source: Review Trackers
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an unassailable influence on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
15 Percent Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective clients will not even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
89% Of Shoppers Choose To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile web browser, people choose to read reviews on their mobile phones.
Source: Statista
82% Of Customers Go To Review Websites Due To The Fact That They Wish To Acquire A Product Or A Service And Want To Get The Facts About Business Products And Services.
Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need consumer reviews. There's no way around it. Clients are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine