89% Of Clients Like To Read Reviews Using Their Smartphones

Be it via an app or a mobile browser, customers choose to read reviews on their smart phones.

Source: Statista

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually make use of them.

Although we now understand why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would leave a review to advise others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp monthly. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online scores data, we learnt that a business needs to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

Since They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.

Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your product and services, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone