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72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
No matter how enticing your marketing is, you still require consumer reviews. There is no way around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
89% Of Clients Want To Read Reviews Using Their Smartphones
Be it via an app or a mobile internet browser, consumers choose to read reviews on their mobile phones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a physician or a legal representative.
Younger people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as advice from family and friends.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
73% Of Consumers Think Written Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Nearly a third of customers state written reviews are the only feature that makes them believe the sites' reviews are helpful and relevant.
Source: Fan and Fuel
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the vast bulk of customers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation doesn't impact just the clients. Prospective employees also look at scores and read reviews.
Source: Deloitte
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
74 Percent Of Local Companies Have At Least 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online ratings stats, we discovered that a company needs to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal