95% Of Disappointed Clients Will Go Back To A Company If A Business Manages To Resolve Problems Rapidly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Increase Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat consumers well normally prosper, review sites help make sure of that.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually use them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

82% Of Consumers Check Out Review Websites Because They Want To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.

Review websites are locations that people go to get the truth about a service, item or business. Users come since they have actually currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically two thirds of companies have outstanding and great scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

89% Of Consumers Review A Businesses Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how tempting your marketing is, you still need consumer reviews. There's no other way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online rankings statistics, we learnt that a company requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Just 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review data, a tremendous 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a better idea of how the business is actually doing. Don't depend upon that statistic alone.

Source: Brightlocal

90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal