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61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two-thirds of businesses have great and outstanding rankings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
72% Of Customers Will Not Take Action Unless They Read Some Reviews
Irrespective of how tempting your marketing is, you still require customer reviews. There is no way around it. Clients are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
15% Of Consumers Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of possible customers won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
90% Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings stats, we discovered that a business needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as guidance from loved ones.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients fairly usually succeed, review sites help make certain of that.
Source: Statuslabs
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews go on without a response. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista