Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

15 Percent Of Users Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of possible customers will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Due To The Fact That They Desire To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Review sites are places that customers go to get the facts about a product, business or service . Because they have actually currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats suggest a business's reputation doesn't affect just the consumers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

49% Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read many more reviews to get an idea of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically 2 out of 3 companies have excellent and exceptional ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

A Lot Of Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

83% Of All Young Clients Were Asked To Give A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Majority Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that illustrate the value of online scores. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal