98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million consumers visit Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

70 Percent Of Consumers Choose To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When consumers have to pick a solution provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

Clients Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing choices are made quickly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to pay attention to consumers' suggestions online.

Source: Statuslabs

95% Of Dissatisfied Clients Will Go Back To A Business If A Business Deals With Issues Quickly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the basic appeal of a site can just go so far when it pertains to trust.

Source: Review Trackers

Many Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as recommendations from family and friends.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 companies have excellent and exceptional rankings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your clients builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users take note of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista