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67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When consumers need to pick a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two-thirds of companies have great and awesome ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking
This stat is one of numerous that show the importance of online ratings. Now that news of client fulfillment travels this fast, keeping your consumers happy is more vital than ever.
57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked just for companies with an ideal five star ranking.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
83 Percent Of Clients Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to focus on customers' recommendations online.
Source: Statuslabs
Reviews Published On Twitter Can Improve Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo